The Optical Centre, 521 Main Street, Longmont, CO 80501, sends and receives text messages (SMS) from our office number, 303-772-6650. This page explains our texting terms and how we handle your information.
Text messaging terms and conditions
Messages we send. If you consent to receive SMS from The Optical Centre, you agree to receive conversational, customer care and appointment-related text messages from us. These include replies to questions you text us, appointment reminders and confirmations, notices that your glasses or contact lenses are ready, and other messages about your care and orders.
How you opt in. You can opt in by texting our office number, or by giving us verbal or written consent in person, over the phone, or on a paper or digital form. Consent to receive texts is not a condition of any purchase or service.
Opting out and help. Reply STOP at any time to unsubscribe. You will receive one message confirming that you have been unsubscribed, and we will not text you again unless you opt back in. Reply HELP for help, or call us at 303-772-6650.
Rates and frequency. Msg & data rates may apply. Message frequency varies.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
If you consent to receive SMS from The Optical Centre, you agree to receive conversations, customer care and appointment reminder SMS from us. Reply STOP to unsubscribe; Reply HELP for help; Msg & data rates may apply; Messaging frequency may vary. Visit https://www.great-glasses.com/text-messaging-terms/ to see our Privacy Policy and Terms and Conditions.
Texting privacy policy
Information we collect. When you text us or agree to receive texts, we collect your mobile phone number, your name if you give it, the content of the messages you send us, and a record of your consent and any opt-out request.
How we use it. We use this information only to communicate with you about your appointments, orders, questions and care, to keep a record of your consent, and to honor opt-out requests.
How we share it. No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes. Mobile phone numbers and text messaging opt-in data and consent are not shared with, sold to or rented to any third party, except with service providers that help us deliver text messages (such as our phone and texting provider) or where required by law. Those providers may use the information only to deliver our messages.
Your health information. Information you share with us as a patient is protected under HIPAA and handled according to our Notice of Privacy Practices, available at our office. Please do not text sensitive medical information. Call us instead.
Our general website privacy policy is at great-glasses.com/privacy-policy.
Contact us
The Optical Centre
521 Main Street, Longmont, CO 80501
Phone or text: 303-772-6650
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